Web Application
Step-by-step help for app.ptreks.com. The web app supports live maps and GPS tracking when you check in on an active trek. Native iOS and Android apps generally offer a stronger experience (background GPS, sensors, notifications), but you do not need to switch apps for basic live map follow-along in the browser.
Billing: Account & Billing Portal via Manage Account.
Chapters
| Chapter | Summary |
|---|---|
| Getting Started | Sign up, sign in, invites, onboarding, dashboard |
| Groups | Create, join, invite, members, files, comments |
| Treks | Lifecycle, check-in, leader, messages, moments |
| Live Maps & Tracking | Live map in browser; compare web vs native quality |
| Safety & Emergency | ICE, fall detection, alerts |
| Your Account & Settings | Profile, privacy, notifications (in-app on web) |
| Account Portal | Manage Account → account.ptreks.com |
| Search & Profiles | Global search, public profiles, surveys |
| Help & Support | Help Center, FAQ, bug report, feedback |
Getting Started topics
| Topic | Link |
|---|---|
| Create Your Account | create-account |
| Sign In and Sign Out | sign-in-sign-out |
| Recover Your Passphrase | passphrase-recovery |
| Accept Invitations | accept-invitations |
| Getting Started Guide (7 steps) | getting-started-guide |
| Your Dashboard | first-dashboard-tour |
Getting Started
Account creation, sign-in, invitations, onboarding, and first dashboard.
Groups
Create and manage group communities, members, invites, and group resources.
Treks
Plan and run live treks — lifecycle, check-in, leaders, and trek resources.
Live Maps, Location & Tracking
Live maps in the browser, GPS when checked in, metrics, and discovery radius.
Safety & Emergency
ICE contacts, fall detection, in-trek alerts, and wallet passes.
Your Account & Settings
Profile, privacy, notifications, preferences, and account security.
Account Portal (from Web)
Open account.ptreks.com from the web app for billing — shared with iOS and Android.
Search, Discovery & Profiles
Global search, filters, public profiles, and surveys.
Help, Feedback & Testing
Help Center, FAQs, bug reports, feedback, and tester roadmap.